Privacy Policies
Basic Policies on Protection of Personal Information
Sumitomo Fudosan Villa Fontaine Co., Ltd.

The Company will handle personal information for operational purposes under the following policy in compliance with the Act on the Protection of Personal Information and other applicable laws and regulations, and practices on the handling of personal information.


(Collection limitation principle)

1. The Company will not obtain personal information by deception or other wrongful means.

(Principle of clarification of purposes)

2. The Company will, when obtaining any personal Information, identify the purpose of use of it.

(Principle of limited use)

3. The Company will handle personal information only to the extent necessary to achieve the purpose of use in addition to cases permitted by law.

4. The Company will not provide third parties with personal information unless it is permitted by law.

(Principle of data content)

5. The Company will endeavor to keep the content of personal information held accurate and up-to-date.

(Principle of safety protection)

6. The Company will take necessary measures for the safe management of personal information including the prevention of leakage of such personal information.

7. The Company will perform the necessary and appropriate supervision of its employees and contractors.

(Principle of disclosure)

8. The Company will make a notification or public announcement of the purpose of use of personal information.

(Principle of individual participation)

9. The Company will properly respond to requests for the disclosure, correction, and suspension of use of personal information without delay.

(Principle of responsibility)

10. The Company will properly respond to complaints about the handling of personal information promptly.

Handling of Personal Information
Sumitomo Fudosan Villa Fontaine Co., Ltd.
(a personal information handling business)

We keep your personal information necessary for our businesses. We hereby notify you of our handling and protection of personal information in accordance with the provisions of the Act on the Protection of Personal Information (Kojin Joho Hogo Ho) as follows:


1. Protection policy of personal information

We endeavor to appropriately handle and to protect personal information by respecting and complying with the applicable laws and regulations regarding the protection of personal information and with the social order.

2. Personal information in our possession

We hold customers’ personal information (information that can identify customers, such as names, addresses, birth dates, places of work, salaries, telephone numbers, and e-mail addresses).

3. Purpose of use of personal information
  1. 1. Performance of agreements and provision of information and services relating to the hotel business
  2. 2. TSales and marketing activities (such as surveys) by mail, telephone, e-mail, or other methods in order to provide the information and services stated in 1 above. Customer trends analysis and research analysis, such as for product development.
  3. 3. Other purposes incidental or related to our businesses or the businesses of other companies belonging to our group
  4. 4. Provision of personal information to third parties only when granted consent by the person concerned

We will stop providing information and services to you if you so request.

4. Shared use of personal information

We engage in shared use of the personal information we hold as follows.

  1. 1. Types of information
    Names, addresses, birth dates, places of work, salaries, phone numbers, e-mail addresses, etc.; information provided to us by customers
  2. 2. Parties with whom we engage in shared use
    •Companies belonging to our group
    •Companies that provide the services offered by us and our group to customers staying at hotels, and other related parties to the extent necessary in order to provide services performed under agreements executed with customers by us and our group companies
  3. 3. Purpose of use
    The same as stated in “Purpose of use of personal information” above.
  4. 4. Party responsible for management of personal information
    See section 5 below.
5. Responsible department for management of personal information

Sumitomo Fudosan Villa Fontaine Co., Ltd.
Information Desk for Handling of Personal Information
2-4-1, Nishi-shinjuku, Shinjuku-ku, Tokyo, 163-0820
Tel: 03-3346-1434 (office hours: 9:00 – 17:00 on business days)
Please contact us at the above number or e-mail address for inquiries regarding personal information and for disclosure of, amendment to, or discontinuance of use of personal information.

Procedure for Disclosure of Personal Information

Please contact the Personal Information Management Office in the following method.

  Disclosure of personal data Notification of purpose of use Content correction, addition, or removal Stoppage of use or deletion
Fee Postal money order worth 1,000 yen at par value Free
How to apply Written application
Attachment
(In the case of the principal applicant)
[The applicant's identification documents]
・A copy of the applicant's driver's license
・A copy of the applicant's passport
・A copy of the applicant's health insurance card
・An identification with the description of the applicant's name and address
* Any one of the above.
Attachment
(In the case of application by proxy)
[Identification documents of the delegated authority]〕
(In the case of proxy authorization)
・A power of attorney affixed with the applicant's official seal and seal registration certificate
(In the case of a guardian of an adult)
・A certificate of registration or a copy of the original copy of the order for commencement of guardianship
(If the applicant is underage)
・本A copy of the applicant's health certificate or certificate of residence
* Any one of the above.
[The applicant's identification document]
* Conforms to the case of the principal applicant.
[Identification documents of the proxy]
* Conforms to the case of the principal applicant.

* The Personal Information Management Office will mail the application form by request.

Check-in

from

Until

Number of Guests

Adult per room /1room
number of rooms

Retrieval Method

By accommodation plan
By room type
Search by price
Sign up for membership
View/change a specific reservation

For who have made a reservation
before 11th December 2017
Check or cancel your reservation here